They billed my Credit Card Business April 6, 2020 and I got the set April 25, 2020. I began using the kit April 26, 2020 per the directions. I have actually utilized other bleaching gadgets in dental offices and over the corner and all of them worked other than they were not user friendly so I had a concept of what I need to anticipate.
I understood something could not be right due to the fact that all whiteners had been able to lighten these stains. I began emailing the support staff right away Might 8, 2020 and discussed in detail my issues. Each time I would email client support I would place on email 5th Notice, sixth Notification and so on.
NO CUSTOMER SUPPORT so I emailed and text "I would like a refund period". Today June 25, 2020 I got a call from a SNOW worker Nicolas who said this wasn't his job to call customers but believed, he would require time to call and see if he could help.
There are wired and wireless gadgets he ask what I had, I stated, "I didn't see an option just the wired" He stated, the wireless had the blue and red LED lights which activate the serum, the wired did not provide both that's why mine wasn't working. I request for a refund or exchange I was not approved either.
No need to make a return. Refund has actually been processed. Please allow 5-7 business days for refund to be processed. A present and letter are being sent by mail to client and will be delivered within the next 3-4 organization days. I thought long and hard on what grievance to inspect on BBB's list in regards to how the individual that contacted me from SNOW BIOLABS tried to spoken Bully me into tucking my tail and letting the issue go stating "you are the only individual we understand about that our product has actually not worked for them.
He was talking I was listening about I had actually the wired gadget which just had the blue LED so that's probably why is wasn't working for me nevertheless the wired device has the blue and red LED lights that activates the whitening serum, that's what the Celebrities utilize. I finally got to say my ADVERTISEMENT did not provide the wireless and no mentions how the wired you might plug in your phone and most ADS on Facebook shows the wired.
I do not know the price of the wireless and still don't. That's when he began getting Verbally Abusive AS IF MY WHOLE INTENT WAS TO RIP-OFF HIM! He was so off - I do not think he even believed I was the one that he lied to, I was the one that had been SCAMMED in the very first place and I wanted my Cash back on Something That has been misrepresented and I did not get what they understood was a faulty device.
00 each and after that amounted to the present bundle for you as $ 20 some dollars. The presents mean absolutely nothing to me what I request for is for the Corporation to be familiar with the Bullying and the Verbal AssaultI got for waiting 3 months for my item, and after that practically 5 months for somebody like this man to bully and lie to me that I was the only person that Snow had not worked for and was verbally assaulting due to the fact that I ask for a refund (which their return policy states you will be ensured or cash back in thirty days!) or exchange my wired device to a wireless gadget, to see if the cordless work like he stated.
The bullying to attempt and make me think it was just my problem, pushing top of thatand being verbally Abusive when I ask for a refund or an exchange (which is specified plainly you can return in one month) or 100% guaranteed or your refund is stated in his Business Policy).
I dare this individual to call me from the Business acting like he was going to assist me however instead wastrying to fraud me once again by saying "he didn't believe I might get a refund. I want the Corporation of SNOW to be familiar with the tactics used in what must have been an easy refund transaction went to bullying, lying and spoken abuse.
Thank you for your attention, **** ****** All matters have already been addressed. Consumer was fully reimbursed 26 JUNE 2020. Consumer kept system and gifts. 06/22/2020I positioned an order almost 6 weeks ago and still no delivery and no response to three follow ups. This is not a low-cost product, putting the cash out to get nothing or any reaction is not ok.
I live in San Diego, shipping from AZ need to take no more than 2 daysOrder has been pushed to the front of the line. We say sorry for the inconvenience triggered. At the minute we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as numerous clients as possible.
06/22/2020I bought a teeth whitening package on Might 21, 2020. It is now June 22 and I have not received any info about when my order might be delivered. I have actually emailed the company three times and have actually not gotten any reaction. The purchase confirmation email that I got from Snow specified that orders may be delayed 1-2 weeks due COVID-19, but did not provide an estimated shipping timeframe.
We say sorry for the trouble triggered. At the minute we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as many customers as possible. Order has actually been pushed to the front of the line to deliver out soon. please describe tracking verification e-mail.